FAQ

 **Frequently Asked Questions (FAQs)**  

**General Questions**  

**1. Do you take commissions?**  
Yes! I offer a limited number of commission slots per month, with pricing based on size and level of detail. Availability is on a first-come, first-served basis, and I prioritize projects that align with my artistic style. If you’re interested, please check my Commissions Page for current availability, pricing, and booking details.

**2. What types of artwork do you offer?**  
I create **original paintings and drawings**, **print-on-demand fine art prints**, and occasionally **exclusive art-based products**. My work explores themes of power, culture, and mysticism through semi-realistic portraiture and animal imagery.  

**3. Do you sell prints of your artwork?**  
Yes! I offer high-quality **print-on-demand** fine art prints through my website. These are produced by a professional printing service to ensure excellent color accuracy and durability.  

#### **Shipping & Orders**  

**4. How long does shipping take?**  
- **Print-on-Demand Prints:** Processed within **2-7 business days**, with delivery times of **5-12 business days in the U.S.** and **10-25 business days internationally**.  
- **Original Artwork:** Shipped within **5-7 business days** and carefully packaged to ensure safe arrival. Shipping times vary depending on location.  

**5. Do you offer international shipping?**  
Yes, I ship worldwide! International shipping times may vary based on your location and customs processing.  

**6. How do I track my order?**  
Once your order ships, you’ll receive an email with tracking information.  

#### **Returns & Refunds**  

**7. What is your return policy?**  
- **Print-on-Demand Prints:** All sales are final, but if your print arrives damaged or defective, please contact me within **7 days** of delivery with photos, and I’ll work with the printer to resolve the issue.  
- **Original Artwork:** Due to their unique nature, original artworks **cannot be returned or refunded**. If your piece arrives damaged, contact me within **72 hours** with photos, and I’ll assist with an insurance claim or possible resolution.  

**8. What if my package is lost or stolen?**  
I am not responsible for lost or stolen packages once they leave my hands. However, if you experience an issue, please contact me, and I’ll do my best to help resolve it with the carrier.  

 **Custom & Special Orders**  

**9. Do you offer custom prints or limited editions?**  
Yes! I occasionally release **limited edition** signed prints and special custom artworks. Sign up for my newsletter or follow me on social media for updates on exclusive releases.  

**10. Do you license your artwork for commercial use?**  
I am open to select licensing opportunities for brands and collaborations. If you’re interested in working with me, please reach out via my contact page with details.  

If you have any other questions, feel free to contact me at **Shadesofjadestudio@gmail.com**!